Support

Our support staff has extensive experience in assisting companies, like yours, with maximizing the utilization of your EPR software.  Everyone on our staff strive to make your experience enjoyable and productive.  BCT has been recognized as a leader in support services.

Our Consulting experience runs from single site distribution to multiple site manufacturing companies. We have helped over 500 in being successful with their ERP software.  We have CPAs, Certified Developers and Certified Consultants. We also have certifications in SQL, Microsoft servers and workstations, Citrix, VMWare and much more. Our consulting division all have capabilities relating to Application Development, Crystal Reports Development and SSRS Development. We have distinguished ourselves from other companies by having multiple .NET developers on staff and many other application development languages. 

 

Much of the time when customers call BCT, they are able to talk to a person that help them with their question right away.

 

Our support plans include:

• Support through phone, email, or Microsoft Teams

• 24h hour support

• Upgrade management

• Project management

• Setup and updates to sand-boxes for training and testing

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OUR EXPERT SERVICES

Network Support
Custom Application Development

Managed Services
Cloud Services

Implementation
Process Evaluation

Tech Support
Upgrade Management
Warehouse Management

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